Dream Maker NI Ltd (www.dreammakerni.co.uk) respects your privacy and is committed to protecting your personal data. Any information that we obtain about you is treated with as much care as possible and treated in a manner compliant with all applicable data protection regulations including EU General Data Protection Regulation 2016/679 (‘GDPR’) and any National Implementing Laws (collectively ‘Data Protection Legislation’)
The Personal Data we Process;
We collect personal data about you through our Channels when you;
(i) Access and use our website (including through Cookies) & via our App
(ii) Enter a competition
(iii) Contact us directly through the website, app or social media channels
(iiii) Request technical support or other customer care support
Payment (such as credit/debit card) information you use to pay for entry to a competition is processed only to the extent , and for the duration necessary to enable our third-party payment processors to process the relevant payment. No such payment information is retained or stored with us.
The lawful basis by which we process your data;
(ii) Dream Maker NI Ltd may also process your personal data in circumstances were such processing is necessary.
– to perform any agreement between us
– to fulfil prize delivery to you in respect of a Competition which you have entered
– to comply with any applicable law or regulation
Sharing Information with Third Parties;
(ii) From time to time we may also need to share personal data with the following types of third party service providers who we engage to provide services which facilitate our business
– email service providers
– web analytics services such as google analytics
– professional service providers
– logistics companies
– address verification services
– integration platform providers
– other third parties approved by you, such as social media sites
– any similar or replacement third parties from time to time
(iii) We seek to ensure that any third parties engaged by us process and handle your data in accordance with Data Protection Legislation.
(iv) We may share your personal data with third parties where we are required to do so by law or regulation (such as in connection with an investigation of fraud or other legal enquiry.
How long we hold your personal data;
(i) If you register via our website or App, we store the personal information you provide in your user profile. You can see, edit or delete your personal information via your profile at any time (except your username). Website administrators can also see and edit that information
(ii) Otherwise, as a maximum, we will store your data for 6 months from the last active response on your profile, but in most cases, we will retain personal data only for as long as is reasonably necessary
How we protect your personal data;
For as long as we hold your personal data, we will follow generally accepted industry standards and maintain reasonable safeguards to attempt to ensure the security, integrity and privacy of the information you have provided. Personal data collected by us is not available to the public. We maintain information behind a firewall-protected server.
Notwithstanding our efforts to keep your personal data secure, no system can be 100% reliable. To the fullest extent as permitted by law, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any personal data you provide through our channels. In addition, you are responsible for maintaining the strength and confidentiality of your log in credentials.
Questions & Complaints
For any questions or complaints about this policy, we would appreciate the chance to deal with your concerns before you approach the relevant data protection authority. Please contact us in the first instance via email at firstname.lastname@example.org